Vedones Care Experience

Shipping & Pre-Orders

All Vedones shoes are made to order during our exclusive pre-order windows.
Once production begins, orders typically ship within 10–12 weeks.

You’ll receive a confirmation email immediately after placing your pre-order, followed by production updates and a tracking number once your order is en route.

We currently ship within the U.S. and Canada. More locations coming soon.

Returns & Exchanges

We want you to love your shoes!
If for any reason you need to exchange or return them, we offer:

Returns within 14 days of deliver

Shoes must be unworn and returned in original condition and packaging

Customer is responsible for return shipping

To begin a return or exchange, please email clientcare@vedones.com with your order number and request.

Size Guide

Vedones offers women’s extended sizing — US sizes 9 through 14.

If you’re unsure about your fit, we’ll provide a printable size chart and sizing tips during your pre-order. Need personalized help? Just ask, we’ve got you.

Need Help?

For all inquiries, email us at clientcare@vedones.com or use the Contact form on our site.
We respond to messages within 1–2 business days.